Symbology Enterprise Blog

  • Do quick service labels really work?

    Posted on January 18, 2017 by admin

    With the competition for fast lube service increasing, you need to leverage every advantage possible. Sure, your customers appreciate your quick lube service, but with months elapsing between oil changes, will they remember that brief visit? Will the experience be impactful enough to bring them back?

    Customer loyalty grows from building on the relationship—which starts when they drive into your lot. You have about 22 minutes to make a lasting impression. In addition to being courteous, informative, and quick, what can you do?

    The quick service label is a fast, easy, and cost-effective method for strengthening the customer relationship. By simply printing and adhering a small static cling sticker inside the vehicle’s windshield, you post a handy reminder for the next oil change. More than that, you have the opportunity to keep your brand, literally, in front of your customer. Your quick service sticker can include a special offer, reinforce the importance of regular oil changes, and even promote a cross-sell or upgrade service.

    Businesses with more than one location offering fast lubes can use quick service labels to keep a consistent message from shop to shop. By programming the same templates into the system, you make it easy for every operator to communicate your value proposition. You remove the potential for confusion, miscommunication, and, quite simply, wrong offers, by creating a centralized process.

    To learn more about the technology behind doing this simply, affordably, and right, Call us at Symbology for more information on service labels and much more.


    This post was posted in Automotive Service Labeling and was tagged with quick service stickers, quick service labels, fast lube, customer loyalty, oil change, static cling, customer relationship, printing solution

  • Barcode duplicator improves patient safety for blood banks

    Posted on December 19, 2016 by admin

    Patient safety is at the forefront of the healthcare community, which includes blood banks. Barcoding has proven to be a reliable and efficient method for preventing medical errors. Using point-of-care barcode labeling instead of a manual system for any type of specimen collection represents a major step toward protecting patients.

    The FDA’s Blood Labeling Industry Guidance Standard has already required all blood and blood component containers to be labeled with a barcode, but just mandating the barcode doesn’t provide enough protection.

    Mobile blood collection units, for example, have the barcodes already on the blood bags, following the FDA blood labeling guidelines. However, when the collections are taken, the technicians handwrite the code number on the donor form. Between illegible (from handwriting or smudging) and transposed numbers, blood collection mistakes happen. And they occur too frequently.

    Then what happens? The blood is either disposed of—a total waste of a valuable asset—or it has to be tested in the lab and marked there. That’s a different kind of avoidable waste: valuable time that could be better spent on other critical tasks.

    It’s just not enough to use labeled blood bags and containers. While you may be complying with the federal standard, you’re not going far enough to protect patients and preserve your operational efficiency.

    Symbology worked with Zebra to combine their technology acumen and deliver a solution. The barcode duplicator system enables mobile blood collection units to scan the barcode on a blood container when the blood is drawn. Then, they print out a duplicate barcode label for the donor form. No handwriting is involved, increasing the accuracy. The barcode duplicator also removes data entry on the backend, where the barcode can be scanned again and automatically transmitted into the system.

    Symbology’s barcode duplicator solution features the Zebra LS2208 handheld barcode scanner and the Zebra LP2824 Plus, barcode printer. The printer is compact and lightweight, fitting easily into the limited space of a van or mobile unit. The LP2824 Plus stores the label formats, so there’s no programming require. The technician simply calls up the form and processes it in a few clicks. The scanner connects directly to the printer, so no computer is needed. A network connection isn’t required either, a key feature for mobile units.

    There’s always a dire need for blood donations. For patient safety, we need to provide a reliable, safe, accurate, and efficient way to collect and deliver blood where it’s needed. We think our barcode duplicator system is an essential component in achieving this objective. If you want to learn more, click here to watch a video case study or contact us for information.

     

     


    This post was posted in Uncategorized and was tagged with Symbology, Zebra, barcode duplicator, mobile blood collection, LP2824 Plus, LS2208, barcode scanner, barcode printer, FDA, patient safety, blood collection mistakes, blood banks, blood labeling

  • Is outdated technology holding you back?

    Posted on July 8, 2016 by admin

    Symbology logo

    Is outdated technology holding you back?

    The speed at which technology keeps advancing can make it difficult to justify the decision to upgrade. Many businesses hang onto technology long after it has outlived its usefulness, just because their devices, network, and software seem to be doing their job.

    Let’s look more closely at the cost of not upgrading. Is outdated technology holding you back? Even more, is the delay in investing in new technology actually costing you money?

    Security risks.

    Older technology doesn’t carry the benefit of advanced security protocols. While you might be able to patch it with upgrades, you still have gaps that pose a threat to your network security.

    Lost data.

    If your applications aren’t communicating effectively, because one or more is out of date, you could lose data, which sparks a loss in time to search, locate, and possibly rebuild, as well as lost revenue.

    Hampered productivity.

    How much faster can you drive a screw with a power driver than a screwdriver? When you equip your workforce with old technology, you’re increasing their task load. Rather than leverage the advantages of power tools like mobile devices, for example, you require them to move back and forth between workstations to retrieve data. Or old software requires more steps to complete a transaction. And remember, you’re paying them to waste that time.

    Maybe you’re relying more on manual methods than you should, because you’re accustomed to “the way we’ve always done it.” Is there room for error by doing it that way? Manual systems are guaranteed to invite mistakes, and correcting them costs time and money—which could be saved by abandoning that mindset and moving on and up to new technology.

    In addition, when your infrastructure is ignored, you create additional problems. Users can’t access the network because it’s overloaded or has dead zones. How much employee time and customer sales are you losing with these delays?

    Customer Confidence

    Your systems reflect your brand. When your customer-facing technology—POS systems, for example—are outdated, your customers will notice. Whether they notice the technology itself or the under-performing nature of it, they perceive that your business isn’t current. With so much competition out there, they can easily find someone else who keeps up with today’s trends in technology as it relates to customer service and communication. And once you fall behind, you have to work much harder to regain that lost ground.

    When you add up the cost of security risks, wasted time, human errors, and customer dissatisfaction, you begin to see the return on investment for updating your technology. Ignoring the efficiency, accuracy, and security that newer technology provides is going to cost you. Talk to Symbology to discover how more advanced technology can benefit your business and deliver the ROI you’ve been missing.


    This post was posted in Uncategorized and was tagged with Symbology, outdated technology, security risks, ROI, return on investment, network security, POS, manual systems, customer service

  • New from Symbology: a Printer Applicator for FDA Compliance

    Posted on June 29, 2016 by admin

    Symbology logo

    One of our mid tier pharmaceutical packaging customers that has four production lines and one test and development line, needed to reduce compliance errors, replace out of service equipment, and reduce labor related to maintenance and human intervention that ensured FDA compliance.

    The customer had multiple compliance issues to solve:

    1. Label data was pulling from multiple databases, causing labeling errors and therefore compliance errors.
    2. Existing equipment was beyond repair.
    3. Human intervention maintaining old equipment and manual FDA compliance.

     

    How the Symbology Enterprises solution helped our customer:

    1. We created a method to consolidate the databases, ensuring that the proper label was applied.
    2. The solution guarantees FDA compliance and allows for UID compliance.
    3. We replaced outdated equipment with modern applicator technology.


    This post was posted in Products

  • Meet the Zebra ZD410: Great Things Come in Small Packages

    Posted on February 9, 2016 by admin

    Is additional flexibility and enhanced functionality desired out of your current desktop printing system? If the answer is yes, look no further than Zebra Technologies; they came to deliver in 2016. Zebra is providing all of the above with their direct thermal desktop printer, the ZD410! The new ZD410 is designed to replace the old LP 2824 desktop model, and improve on everything it already does so well. Zebra’s new little printer is smaller, faster, easier, and more versatile than the LP. From the retail floor to the warehouse, this small printer will make a BIG difference on your operational efficiency in 2016 and beyond.

    The ZD410 brings new meaning to the term, “user friendly”. For starters, the ZD410 was designed to be backwards compatible with older printer models and languages, so migration from older models like the LP2824 becomes a user friendly experience. End users will also be pleased with the ZD410’s size. Zebra managed to make the ZD410 even smaller than the LP2824, at only 8.6” x 4.5” x 6.0” and weighing only 2,2 lbs. With reduced size, weight and wall mount-ability, the ZD410 can be used almost anywhere. Additionally, new features like status update icons and remote manageability through cloud based “Link OS”, users will experience maximum up-time and visibility on their deployed printers. When adding ZebraOne Care Service to the equation, the ZD410’s user experience becomes unmatched in the desktop printer arena.

    ZD410 ZD410

    Another key component to the ZD410 is its versatility. Unlike most small desktop printers, the ZD410 offers an exceptional range of media capabilities through its movable sensors, allowing it to hold a multitude of media types. On top of standard USB and auto sensing serial, the ZD410 also carries the latest communication abilities featuring 802.11 AC and Bluetooth 4.1 connectivity. The options for on-site ethernet and serial port additions are also available for future communications and applications. With the ZD410's 300 dpi output and an optional disinfectant ready plastic body, this printer can be used in a wide range of use cases and environments. Whether printing a return tag in a retail shop, patient ID wristbands in a hospital, producing barcoding systems, or printing for Cloud ERP inventory tracking in a warehouse, the ZD410 will be there to get the job done.

    In summary, reasons for excitement about the ZD410 are obvious. This printer is one of the most versatile and user friendly direct thermal desktops on the market. With its flexible media capabilities, compact size, backwards compatibility, and advanced communication technology, this little printer will be making a big difference on your operations not only now, but in years to come. Sometimes, the best things come in small packages. Have any questions about the ZD410? Contact us today or reach out to our affiliate, SymbologyDC down in the nation's capital! We specialize in data integration and building custom solutions, stemming from diverse expertise in a wide variety of industries.

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    This post was posted in Products and was tagged with Zebra, LP2824 Plus, Symbology Enterprises, ZD410, Zebra Technologies, Desktop printer, Direct Thermal printing, Direct Thermal

  • How to make static cling labels that do the work for you in automotive service

    Posted on December 30, 2015 by admin

    Every day, customers drive in to your shop your fast lube service. When they drive off, are you confident they will return for the next oil change?

    Quick service, static cling labels put a reminder on the vehicle’s windshield—so you’re literally right in front of them. These static cling labels can do more than just remind them to come back, but also provide them with a valid reason. Depending on the printer you choose for your static cling labels, you can include your logo, a customized message, and even a promotional offer, like a discount on the next service. Some printers will auto-calculate the miles and date stamp for the next oil change. Your workers just need to type in the number of miles. No math skills required.

    At Symbology, we’ve developed the total quick service, static cling labels printing solution. The Zebra TLP 2824 Plus is a compact but powerful thermal transfer printer. The thermal transfer process is ideal for printing on synthetic surfaces, like static cling. The heat transfer delivers a crisp image so your sticker remains legible, even with constant exposure to sunlight.

     

     

    The TLP 2824 Plus prints fast—four inches per second with a 2.2-inch width—and has a tear-off mode. It runs on Window drivers, and has user-friendly features, like simple loading of the media and ribbon, automatic calibration, and easy setup. The compact size fits anywhere in your shop.

    The Zebra TLP2824 Plus from Symbology comes pre-loaded with 30 custom templates to create your static cling labels. We include the messages in both English and Spanish. As part of the total quick service, static cling labels printing solution, we also include a keyboard for entering the customer information, and three rolls of high-quality static cling label media.

    Quick service stickers are small, but they play a big part in building customer loyalty in the automotive service industry. Be sure to maximize the potential by producing a strong message and printing it on a quick service label that will last as long as 5,000 miles—or more. Talk to us at Symbology to provide your total printing solution, with the 30 custom messages.

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    Visit our affiliate site: www.symbologydc.com

     

     

     


    This post was posted in Automotive Service Labeling and was tagged with Symbology, Zebra, quick service stickers, quick service labels, fast lube, static cling, printing solution, TLP2824 Plus, thermal printer

  • Zebra Elevates Android to Enterprise Standards with (MX) Mobility Extensions

    Posted on December 1, 2015 by admin

    Android and iOS were designed for the consumer world, not the enterprise, but as consumer devices made their way into the workplace, so did the operating systems. There were concerns that the Android open source platform wasn’t strong enough to meet a higher level of security and management demands. However, like the devices themselves, Android is adapting to the greater demands of enterprise use.

    The reality is, Android has grown up, toughened up, and smartened up—with the help of Zebra. The technology leader designs, engineers, and manufactures enterprise-grade mobile devices—computers, tablets, scanners, readers, and printers—that integrate essential features and functionality to perform to a higher standard for ruggedness, reliability, performance, and versatility. Zebra's designers use Mx to allow Android devices to be used for a variety of enterprise and security intensive functions such as ERP software applications.

    TC70

    Zebra's Android TC70

    Zebra’s Mobility Extensions (Mx) support the mobile computing devices with enterprise-grade Android. It’s not your family-friendly operating system! Mx infuses an extra layer on top of the commercially available Android Open Source Project, elevating the security, manageability, data capture, and connectivity. With Mx, the device is still compatible with standard Android applications, but also has the protection you need to weed out security risks, handle more data, and fit in with your MDM and MAM protocols.

    Mx comes pre-installed on your Zebra mobile computers (including the new tablets, ET50 and ET 55), at no extra charge. Here’s what Mx will add to your Zebra’s Android OS:

    -Mx Multi-user Framework

    • -Provides each user with their own data space and settings.
    • -Includes the choice of local or remote authentication, while limiting setting modifications to the administrator.
    • -Requires no hard-coding for application development.
    • -All open applications are forced closed upon logout.

    -Mx MAM

    • -Enables white list assignment of applications to individuals and groups.
    • -Allows for customizing each white list with separate sub lists to limit or share applications: System, Common, and Individual.

    -Mx Secure Storage

    • -Supports all standard Wi-Fi security protocols.
    • -Enables encryption of the entire SD card or just an individual folder tree.
    • -Automatically mounts encrypted data on reset.
    • -For known encryption key, the data in the encrypted area can be copied to a Linux system

    -Mx MDM

    • -Extends current MDM features to Zebra’s Android-based mobile computers.

     

    Mobility Extensions (Mx) has solved the problems that IT people have had with consumer-grade Android. Mobile Zebra Android devices like the TC70 utilize the Mx framework to create an enterprise standard, yet consumer friendly experience similar to iOS, while also offering diverse usage and enhanced ruggedness. Before you decide on your mobile devices, talk to us at Symbology Inc to learn more about Zebra and Mx.

     

     

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    This post was posted in Android and was tagged with Symbology, Zebra, enterprise-grade Android, Mx, Mobility Extensions, multi-user framework, MDM

  • iOS Enterprise Tech Still Leads the way in the Enterprise, Here's Why

    Posted on November 16, 2015 by admin

    Symbology logo

     

    Mobile technology is everywhere. Not only has mobile tech transformed consumer behavior, it has fully infiltrated the enterprise. The possibilities of mobile tech in the business world are endless. Innovative ERP systems like AscentERP, have already been successful in using mobile tech with the cloud, to provide enterprise growth to end users.From the point of sale, to rugged warehouse scanning, mobile technological convergence (one device doing everything) maximizes operational efficiency. Despite the diversity in the mobile market, there is one true player in the enterprise...Apple. Business Insider notes that iOS has recently held a dominating 68.5% enterprise market share (percentage of active devices). Unlike other OS platforms, iOS has distinct advantages that are yet to be matched by competitors through their unique design model.

    Other mobile devices are certainly catching up, but iOS still reigns supreme in the enterprise arena. iOS dominance stems from the simplicity it brings to the end user. According to the Wall Street Journal, devices using software like Android have faced enterprise resistance in the past because of the complexity within the manufacturing and development process. A large collection of manufacturers produce hardware for Android and other OS systems making it difficult to create a consistent user experience. Complexity is difficult to manage for departments controlling app operations and workflows. Since Apple makes their own hardware and software, they provide a simplified implementation experience for IT departments and workers around the world.

    Another reason for the iOS lead is security. Enterprise data is invaluable and iOS treats it accordingly. Alternative OS devices still come with a substantial security risks like malware attacks and invasions (InfoWorld). iOS security also provides unique control to the “gatekeepers” of the enterprise….the IT department. According to Business Insider, since iOS 7, “the guys running behind the scenes can wield a ton of power without ruining the user experience for co workers.“ Management can easily control permission settings among other configurations without workers consciously experiencing limitations. Users in the warehouse and workers in the office can be using the same app but having unique experiences regarding their line of work.

    Lastly, iOS has become a standard for enterprise app development. According to TechCrunch, “98% of fortune 500 companies have an iOS app.” A big reason for that statistic is iOS 9. iOS 9 was developed with the enterprise in mind, bringing customers the ability for highly contextualized app development (techcrunch). Enhancements to features like Siri, improved battery life, and “open source” programming languages allows apps to be created around the customer’s unique needs and use cases. Developers can design highly customized apps that increase the productivity of their back end workers while also offering an app to streamline the front end of their supply chain. Although somewhat dated, a prime example of custom app development for the enterprise can be seen in this video by Zebra Technologies.

    AscentERP

    So now that it’s clear why iOS controls the mobile enterprise market, it is a matter of finding the right iOS integrator. Integrators like us specialize in building iOS apps for MFi (made for iOS) hardware. We specialize in taking consumer devices and make them enterprise ready with hardware like the Honeywell Captuvo, and programming them with custom enterprise software. Whether it's the point of sale, or back-end management, we help create a customized hardware/software experience for your unique business needs. For more info on iOS in the enterprise, fill out the form below and contact us today!

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    Articles of Reference:

     

    1.http://techcrunch.com/2015/06/10/the-future-of-enterprise-app-development-is-swift/

    2.http://www.infoworld.com/article/29027

    3.54/android/android-4-barriers-to-enterprise-adoption.html

    4.http://blogs.wsj.com/digits/2015/02/25/google-trying-harder-to-push-android-phones-at-work/

    5. http://www.businessinsider.com/why-apple-is-dominating-enterprise-2014-2

     


    This post was posted in iOS and was tagged with iOS, mobile, iOS Enterprise Hardware, Honeywell Captuvo, AscentERP, ERP, App development, Symbology Enterprises

  • Do quick service labels really work?

    Posted on November 3, 2015 by admin

    Symbology logo

    With the competition for fast lube service increasing, you need to leverage every advantage possible. Sure, your customers appreciate your quick lube service, but with months elapsing between oil changes, will they remember that brief visit? Will the experience be impactful enough to bring them back?

    Customer loyalty grows from building on the relationship—which starts when they drive into your lot. You have about 22 minutes to make a lasting impression. In addition to being courteous, informative, and quick, what can you do?

    The quick service label is a fast, easy, and cost-effective method for strengthening the customer relationship. By simply printing and adhering a small static cling sticker inside the vehicle’s windshield, you post a handy reminder for the next oil change. More than that, you have the opportunity to keep your brand, literally, in front of your customer. Your quick service sticker can include a special offer, reinforce the importance of regular oil changes, and even promote a cross-sell or upgrade service.

    Our custom quick service labels Our custom quick service labels

    Businesses with more than one location offering fast lubes can use quick service labels to keep a consistent message from shop to shop. By programming the same templates into the system, you make it easy for every operator to communicate your value proposition. You remove the potential for confusion, miscommunication, and, quite simply, wrong offers, by creating a centralized process.

    In the next blog post, we’ll talk about the right printing solution for quick service labels. You’ll learn more about the technology behind doing this simply, afford-ably, and right!

    If you need more information, please talk to us at Symbology.

    Follow us! Twitter, Facebook, LinkedIn

    2035176493


    This post was posted in Automotive Service Labeling and was tagged with quick service stickers, quick service labels, fast lube, customer loyalty, oil change, static cling, customer relationship, printing solution

  • Color Printing Offers More Than GHS Compliance

    Posted on October 29, 2015 by admin

    Symbology logo

     

    Chemical supply chains are probably familiar with OSHA and GHS Compliance . In case you aren’t in this particular arena, GHS compliance is a global standard issued by OSHA, reacting to globalization and free markets. The standards require all chemical manufacturers and distributors to adopt a unified color printing and labeling system to break down trade barriers and promote international worker safety. Adjusting an entire inventory is challenging. It has required flexible color printing solutions that meet detailed labeling requirements as deadlines continue to approach. Color printing has been necessary for additional standards like food labeling, but it is also valuable in other contexts. With the right color printing system, compliance is just a bullet point on the list of operational improvements on the way.

    Although color helps meet those pesky GHS standards, they also fulfill a different kind of compliance, food safety labeling. According to the FDA, certain foods like meat, poultry, and eggs have specific labeling requirements that are solved with color printing systems. Important info must be clearly highlighted and organized on labels such as inspection numbers, colored symbols, logos, and nutrition facts. The right color printing solution keeps up with variables like sudden brand changes and seasonal promotions, while also avoiding FDA fines.

    Asparagus_label_75(W)x70(H)mm_Bk

    image by color product labels

     

    As previously mentioned, color printing plays an important role in the global flow of goods. Globalization has been in full force since the 90s and with the recent Pacific Trade agreements, protectionism has never seemed more prehistoric. Yes, colored unified labels may also be a compliance tool, but they also serve other purposes in the supply chain. ‘Easy to recognize’ labels improves item organization and overall inventory management. The easier it is for workers to recognize the right item, the faster it will be moved. Supply chains are challenged with handling diverse product portfolios efficiently. Transnational diversification can lead to sudden item updates and relabeling. The ability to securely print color detailed labels on the fly is becoming an industry standard.

    Color printing is also felt on the front end. The effects of globalization trickle all the way down to the point of sale. There’s now more ways to purchase items than ever before, and competition is fierce. Color printing and labeling systems can create a simplified workflow where branded templates can be customized and generated on the fly. Not only do visually popping labels help associates with location, it aids customer product recognition. Color helps bring in new customers, and bring them back with high brand resonance. Similar to a warehouse, Epson color printing systems can highlight important info triggering heuristic cues, making a difference at the point of sale. Epson labels won't wear or smudge overtime, resulting in maximized picking accuracy and a strong brand presence.

    Color can certainly provide a spark in any supply chain, but it is important to pick the right solution. With providers like Epson, detailed, fully customizable, and durable printing/labeling is achievable. Every great printing system also needs powerful software to make it run smoothly. Seagull Scientific’s BarTender works beautifully with Epson to create the full color printing experience. Seagull’s BarTender software offers a highly secure and simple program that protects templates from other users and works with languages from all over the globe creating import/export opportunities. For more information on these solutions please give us a call at 1-888-484-4424 or watch the video below! We specializing in integration and solution providing.

     

     

    Cited Articles:

    1. http://www.fsis.usda.gov/wps/portal/fsis/topics/regulatory-compliance/labeling/labeling-policies/basics-of-labeling/basics-labeling
    2. http://www.epson.com/community/colorshift/2014/08/08/the-growing-role-and-impact-of-color-labeling/

     

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    This post was posted in GHS Compliance and Color Printing and was tagged with GHS, OSHA, Epson, Seagull Scientific, FDA Compliance, Printing, Scanning, Labeling, Color Printing, Food Safety

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